Under the terms of the annual SWRA Support Program support is provided for the SWRA project. To obtain support utilize the contact information available in the Support Guidelines document.
Technical support is provided under the following categories:
- Email Support: Support in response to email requests using a standard support email address including questions regarding use of SWRA data and SFRAS software usage. This involves helping staff with procedural use of the data and software.
- Phone Support: Support via phone using a standard phone support phone number in response to questions regarding use of SWRA data and SFRAS software usage. This involves helping staff with procedural use of the software.
- Project Support: Consulting support for SWRA/SFRAS users in using SWRA data/SFRAS software to support projects. Support staff will provide GIS consulting advice and technical support to users for data compilation and development to support projects which will utilize SFRAS and related SWRA data.
It is recommended that SWRA users who may require project support contact their SWRA Project Representative in advance, or contact the SFRAS Support Line for more information. For information about SFRAS licensing please see the About SFRAS web page.
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